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3 Things to Know about Gratuities in Italy… To Tip or Not To Tip

What about gratuities? Do I leave anything for the waiter?

How about gratuities? Clients often ask me that simple question. Its a cultural difference that we sometimes don’t understand.

1- Gratuities or Tips are a personal choice that are always appreciated, but never taken for granted or expected. Unlike North America, tipping is not expected and it doesn’t go towards subsidizing an income that should have been taken care of by the employer. Italians are proud people and one mustn’t confuse gratuities with a hand-out.

italiabound.com gratuities waiter

The best way to know if you should leave a gratuity or not is to ask yourself the following question: Am I tipping because he or she provided an exceptional service and went above and beyond my expectations? If the answer is yes, then a token of appreciation can be left on the table. Nonetheless, it is not mandatory. It should be out the goodness of your heart and not what people will think if you don’t.

 

 

  5 Things to Know About Dining in Italy

 

Know Who You Are Tipping

2- You never tip the owners of the business, such as in a restaurant, a salon,  or mechanic. Nor you should give gratuities because you feel bad for that individual for doing his/her job. Again, Italians are proud, and if they feel you are tipping because they think that you feel sorry for them, then they may see this as an insult and just may refuse the tip. If they do refuse it for whatever reason, please don’t feel insulted. Understand it and move on. Don’t force it.

3- Waiters have a set salary, as well  as tour guides. I would recommend a tip of appreciation for guides for showing you the sites. Taxi drivers are on salary so there is no need to tip. In any case, you just round the amount to the nearest Euro or so.

Rome italiabound.com gratuities waiter

A Gift Goes Further

Bonus- In some circumstances, it’s more appropriate and also more appreciated to give someone a gift instead of money for having gone beyond the call of duty. That would be more for owners of businesses or maybe the manager or concierge of a hotel. If you stayed several nights there and they accommodated with concert tickets, museum passes or really good recommendations for restaurants, then consider it. If you take in a cooking class for instance as a token of appreciation such as a gift, it goes further than money since in most cases it’s the owner/chef that gave the course… And if the gift is from your country… better yet. Italians appreciate when individuals go out of their way to make them feel special or appreciated and sometimes money is not the only reward.

If you know that you may possibly be running in one of these situations, you could purchase something in your country and have it ready if needed on your travels.  If someone really did something great for you,  you can always send it once you returned home.

‘Til then…Buon viaggio.

Are  you travelling to Italy and are interested in my assistance, or would like to comment on my post?  Just drop a line below or contact me privately at info@italiabound.com.

 

Langhe: Italy’s Best Kept Secret

An incredible alternative to the Chianti area is Piemonte’s Langhe area. This rich wine region has everything that a tourist is looking for in a holiday. The Langhe area is first class in food, architecture, wine and nature. Barolo, Barbaresco, Dolcetto and Moscato are just a few of the many wines produced here and sold throughout the world. It is also an UNESCO  World Heritage protected region.

The Secret is out

The hills around Cherasco were described by Napoleon as God’s gift and the food is second to none. Porcini, Truffles, Brasato al Barolo or Agnolotti del Plin are traditional, -must -try dishes when you are in the Langhe. But, don’t stop with just those.

art and culture, Piemonte, Italia Bound

I’ve known individual that arrive at Milan Malpensa airport, rent a car and head straight to Tuscany because they want to experience the Italian wine region, not realizing much closer is probably one of the most incredible wine areas in the world. Of course if you are going to sip wine you need good food and the Langhe doesn’t disappoint. 

Brasato al Barolo, Langhe, Italia Bound
Brasato al Barolo

Canelli is in the province of Asti, not even two hours south of Milan. Here your memorable journey will start. Great food, amazing architecture, beautiful landscapes, renowned wines, and not only.

Grappa Before Wine?

 The hilltop town is our first stop. Canelli is on the border between Monferrato and the Langhe subregions. As we  first stroll through this beautiful town we need to make a quick stop at the Pasticceria Bosca and saviour some of the best pastries in the area, possibly with a glass of Moscato. Famous brands such as Cinzano, Matini & Rossi, Gancia are all from here.

The best comes as we arrive at the Distilleria Bocchino. Here you can take a tour of the distillery and sample some Grappa of Moscato. Bocchino in 1898 was the first to make grappa piemontese from single origin grape thus making it not only particular but also celebrated. Today this 5th generation family owned distillery produces world renowned grappa. 

 Once back on the road, we head to none other than the town of Barolo. But, before approaching the town we will make a quick detour in Grinzane Cavour where its majestic castle overlooks the beautiful wine valley. 

Matteo Marra, Barolo, Langhe, Italia Bound
Matteo Marra, Barolo

Rolling Around

Off to Barolo for a quick lunch at one of its many phenomenal restaurants; my favorite being Matteo Morra. We then head 6 kilometres up the hill to La Morra where we stroll through Trails of Barolo to help us digest our latest culinary experience.

Architectural Wonders

We could be ready for a nap but instead we head to Dogliani. The Neo Gothic town, unique for this area, is a must for visitors. We will also visit the Bar Pasticceria da Cerrina for a caffè and fabulous pastries and then make our way to Cà Nueva. Here, the Abbona family has been producing wine since the 1800’s.

Several wines are produced at the azienda Cà Nueva and a tour of the structure and tasting is a great way to end a day after wandering through some of the best hills and valleys of the Langhe. 

Grinzane Cavour, Langhe, Italia Bound
Grinzane Cavour Castle

Relax and Re-charge

By now it is probably getting late so we head north to Alba where we can dine at one of the many restaurants or at my favorite; Boia Fauss Pensavo Peggio. Just the name is intriguing enough to make you want to try it. Later, sip the evening away as we recharge for the next day. 

Tomorrow is an Other Day

La Morra, Langhe ,Italia Bound, Italian holiday Davide Fattor
Barolo and the Langhe UNESCO Heritage

Alba itself is full day of exploring, and a must. Otherwise on to Bastia Mondovì and in particular the winery Bricco del Cuccù. If you do, and you should, ask to view the Chapel of San Fiorenzo. A rare sight of Goth Piemontese affrescos and view the famous affresco of the 7 Sins. There is more to see. Bra, Cherasco or the castles of  Serralunga d’Alba, and Roddi await us. Not to mention the many other towns, restaurants, shops, wineries and museums throughout the Langhe. 

This culturally rich region provides tourists, foodies, wine lovers and nature lovers some of the best kept secrets in Italy. The proximity to Milan, Turin, Genova and the easiness to access the small towns make the Langhe a must to any Italian itinerary. 

For ways to reach Italy check out my blogs on Getting Around Italy on Planes and Trains

Many thanks to Enrico of  http://www.langhe.net for his assistance and recommendations in creating this itinerary. 

Naturally this is only the tip of the “Langhe” iceberg and if you would like more information or help in organizing a trip through this region or any other part of Italy, drop a line here below or at contact me privately at info@italiabound.com

If you find this article useful please share it with your fellow travellers and on social media.

‘Till then…Buon Viaggio. 

9  Important Things to Know Before Traveling to Italy

What is important to you before you pack your bags for Italy , book your flight and get ready to go on to your holiday?

Budget aside, there should be a plan of some sort and how you go about executing your plan and make your trip not only a reality but also a memorable experience.

Before starting a travel blog on Italy, I took the liberty to interview dozens of clients that I had helped in their travels as well as many more that were/are regular travellers and asked them a simple question.

What are your concerns, needs and interests when you travel?

Interestingly enough, the average person was more concerned about wasting time than wasting money, but the two go hand in hand. When you are not getting the most of your time, you end up wasting money along the way.

Travellers put a lot of emphasis on seeing and doing as much as possible in the short span of time. Often when they try to do too much they return home with a wrong sense of where they were, what they did and what they saw.

As far as I’m concerned, there are two types of holidays.

The first is a “relax and do-nothing holiday”.

You sit on a beach or in a cabin in the wilderness and just re-energize and leave all your stress behind.

The second is an adventure-type.

When I say adventure, I don’t necessarily mean climbing mountain peaks or swimming with sharks. Adventure could also mean learning about history, doing cooking classes, biking or hiking and any other interests that call for some planning and organizing. Even a certain level of “relaxing stress.” You may be on the go but in a relaxing manner.

For the most part, traveling to Italy is an adventure holiday.

So, aside from the obvious concerns such as and feeling safe and secure while traveling, when I asked the question, these were the answers I received.

Survey Says

1-They want  itineraries that are off the beaten path. Identify the “must see” that may not be part of the usual tourist brochures. Quaint spots that would not be in tourism guides.

2-They like to connect with someone or, perhaps a website that can  recommend based on their needs and not the masses. As well , the ability to be in touch with local people or someone that can be a liaison between locals and them via email, texting or by phone.

3-They would like to enrich their experience, since many have no concept of travel in Italy. To receive the knowledge to help experience the true flavour of Italy, people and places that otherwise they may have missed.

4-They want to feel that they can lose the anxieties about planning the trip by being reassured about the country and their travel plans. Having options about where to start and finish, and what type of accommodations.

5-Travellers want someone with knowledge of the land so they are able to be recommended on the routes to take. As well, they want a good understanding about traffic, parking costs and hotel room sizes as well as the best airport to utilize to avoid delays and traffic in larger and busier airports.

Read my post on Italian culture habits  since the more you know about their culture the more fun you’ll have travelling through their country

Food, Wine, Food, Wine

6-They want food, food and food!  Wine, wine and wine! But also an understanding of Italy’s obsession with both.

7-Travellers want someone with a deep understanding of the culture. Being able to receive valuable tips so they feel less like a tourist, or at least feel more like a savvy tourist.

8-They want help in managing, and organizing their trip. To get the most of their time as well as avoiding over spending due to poor planning, lack of knowledge or limited research.

9-They want someone to recommend niche things that can get them off the beaten track and away from tourist crowds, and how to avoid pitfalls and time wasters.

Bonus!

10-And finally. Travellers that were surveyed want to enjoy a true experience of the culture and feel immersed in it. And of course, have a memorable trip.

Often when I asked  more detailed questions such as “food” for instance, all of the surveyors wanted to experience Italian food at its best, but were not aware of that particular country’s obsession with it. Many were not aware of the difference in regional dishes. Often, there are rivalries between towns and their dishes or wines. Italians are passionate about everything. From politics, sports, art and especially food, they are passionate about it all.

Another concern was getting around the country, in a car, due to their lack of knowledge of the Italian language. This should not be a deterrent, as Italy is very organized for tourists. Driving there should be positive addition to the trip. English is spoken throughout the country and for sure in all of the airports, car rentals, museums and hotels.

So…pack your bags and let’s go to Italy… together!

Are  you travelling to Italy and are interested in my assistance, or would like to comment on my post?  Just drop a line below or contact me privately at info@italiabound.com.

5 Things to Know about Low Cost Airlines and Italian Trains

Low Fares, Low Fares

1– One great thing about low cost airlines and Italian trains are their fares. Low! With the airlines on the other hand, Its important to understand their game and how they make extra money off of you if you don’t pay attention.

Don’t Get Fooled

2– Train station are the most common place to find pickpocketers so be aware of your surroundings. Gypsies and Roms often gather in groups and while one or two get your attention the others picks your wallet out of your purse or pocket.

As a precaution, don’t engage in a conversation with a stranger unless they are speaking English and or look lost. In bigger stations such as Centrale in Milan and  Naples no one is allowed  on the platform without a ticket so usually those people are travellers. Nonetheless  occhio“. Keep an eye open as they say in Italy and you’ll be fine.

Know Your Way Around

3– Shuttles often run from train stations to airports but you need to make sure they run when you need it.  Give yourself plenty of time as traffic is pretty intense in major cities. If you are taking a taxi ask how much it’s going to cost you  before you enter.Remember that they may tag on charges for luggage and after hours rates.

Effective April 2018 Uber is illegal in Italy.

If it isn’t an official taxi…walk away

4– Do not let anyone who is not an official taxi take you anywhere. These abusive drivers are all over the sidewalks as you exit the airports or train stations. Sometimes they are right at the arrival areas. Although they are a nuisance and illegal, authorities can’t really get rid of them.  Stick with the original visible taxies.

Read also  Getting Around Italy with Trains and Planes to get a better understanding.

Trains…the way to go

5– Trains are well maintained and comfortable. You don’t have to book a 1st class ticket. I recommend a reservation if you travel in the summer. If you do have a reservation, make sure you get on the right train car otherwise you’ll never get to your seat if the train’s hallway is congested with passengers and their luggages.

 In Italy your luggage stays with you at all times, therefore travel light if you can.

Avoid reserving seats, if you don’t mind seating away from each other save your money. Most flights within Europe are for a short distance anyways..

Are  you travelling to Italy and are interested in my assistance, or would like to comment on my post?  Just drop a line below or contact me privately at info@italiabound.com.

‘Till then…Buon viaggio.

Getting Around Italy With Planes and Trains.

“I’m going to be in Italy but I don’t want to drive everywhere.”

“Then, take planes and trains! “

“Won’t that be too expensive?”

” Not necessarily…”

Alternative ways of Travelling

If you are planning a trip to Italy and want to explore  just a region or two then the best way is to rent s car. Especially if the countryside is what you are interested in. If you are limited on time or wanting to see a lot of the country, then maybe you should look at possible alternatives such as planes and trains.

Flight costs have come down drastically in the last decade thanks to European deregulations and competition. There are several low cost air carriers that offer not only great deals but reach many cities throughout the peninsula.

Italiabound.com travel blog Italy
Courtesy of Creative Commons

You need to be a bit pro active and plan ahead. Figure out the in and outs of these low cost air carriers because if you don’t, the costs can go up pretty fast.

Great Prices and Save Time

How cheap can you fly? Well, about Milan to Paris for 20€ or Milan to Olbia for 36€. I’ve flown from Berlin to Milan  for only 9€. That’s right, those prices are dirt cheap but they need to be booked in advance. All of your boarding passes need to be printed  in advance as well. If you don’t,  you could face fees from the airline. Checkout www.tripsavvy.com for a rude wakening on these discount airlines extra fees. If you do everything they say then you are on “easy” street… or flight. 

Often the airports that these airlines use are not the common ones that you may be familiar with. Check which airport you are actually landing in, and plan accordingly. For instance if you travel from Berlin to Milan with Ryan Air, you actually land at Bergamo airport. Although only 50 kilometres from to Milan, Bergamo is an other city entirely.

The Smaller the Airport the Better

  Sometimes it’s actually better because these airports are smaller and therefore easier to get in and out. But, for instance, Milan is your final destination, you still have some traveling to do. An other example: Easy-Jet has the whole terminal 2 to it self at Milano Malpensa. A bit tricky for your car rental return, as the drop off is at terminal 1. You need then shuttle to terminal 2 once you dropped off your rental.  Nonetheless it’s worth the hassle if you consider that it cost me only 110€ for my whole family of 5 to fly one way to Paris. Luggage fees, assigned seats, taxes included. Soon terminal 2 will have rental pick up and drop off.

Planning is Key

Discount airlines often land only in selected airports so you might need to have a strategy in place. For instance you want to visit Milan, Rome Florence and Sicily.  The airline of your choice flies from Milan to Rome but not from Rome to Sicily but it flies out of Pisa to Sicily. I, then suggest to go to Sicily first from Milan visit the island and then get on a flight to Pisa, visit Florence as it is  only 70km away and then take the train to Rome. Enjoy the capital and all its beauties and then you are off  to your next destination from one of Rome’s Airports. Of course if you have  time at your disposal you could also drive to all these places. Planning is key.

What I’ve done as well in the past, is booking far enough in advance so the costs are really inexpensive and then book two departure days from the same airport just in case I want to spend extra time there. If the price is low and sometimes it’s as low as 9 euros, I would then forfeit one ticket. That’s always less expensive than calling the airline and pay for a change in dates. You’ll know when you do your budget how much you want to spend in transportation and then make decisions  accordingly.

Easy, Relaxing Train Travel

Trains in Italy are easily available, fast and on time 86% of the time( 2016 Trenitalia statistics ). Second class is just fine and naturally less expensive. Trenitalia is the main train company and their trains hit just about every possible town.

Treni Italia Italiabound.com travel blog Italy
High speed train at Milano Centrale station
Courtesy of Daniel Case

But if you are wanting to see passes in the Dolomites, the poppy fields in Tuscany or the lakes in Veneto, then you need to add  a car to your trip. Book your train to the town closest to where you want to go and then rent a car to continue your trip. Make sure car rentals are available at those stations. Because trains are often and fast, it makes planning that much simpler.

Milano-Roma on the Frecciarossa for instance is less than 3 hours. That’s 620 km.

The great thing about train travel is that it always arrives and departs downtown. Making it  easy and inexpensive to get to the stations.

Great destinations at your finger tips

Some cities have more than one train station so check to see which works for you. In bigger centres, you can use the public transportation to get to the stations instead of taxis which are expensive and sometimes … questionable. That could be a blog all in itself. Small towns are also connected by train so it makes perfect sense if you are interested in seeing as much as the countryside as possible. Visit www.trenitalia.com and see where you would like to travel to.

Personally I always rent a car as soon as I arrive at the airport and almost alway use it to move about.

And if you do rent, read my post on driving in Italy. https://www.italiabound.com/driving-italy-autostada-toll-highways/

 I often don’t use a car if I travel between major cities especially if I’m going there for just one or two days. For instance if on one visit I want to go to Milan from my home of Novara, I would take the train. It  takes only 25 minutes to get there. Parking alone would take that long to find in Milan.

And the best part I just show up at the station as a train usually will be by every 20 minutes. If I miss it, I’ll have a caffè al bar and wait for the next one.

Buying tickets can be done online, at a kiosk in the station or airports or in biglietteria ( ticket booth) in the station.

train ticket kiosk italiabound.com travel blog Italy
Photo courtesy of Creative Commons. Typical ticket kiosk at train station

In bigger centres I would avoid the latter. It can be a long wait as many foreigner flock these counters. The kiosks are fast and in any language. It makes the whole process easier.

Online is an other option but at times, I noticed that certain departure times and trains are not available for purchasing. When you purchase on line you are restricted to that particular time departure that you’ve booked. At a kiosks you have the option to get a different train that may be arriving sooner since you are already there.

Which ever choice of transportation you choose is totally based on budget, flexibility and time at your disposal.

Trains are clean well maintained, frequent and fast which makes for a better travel experience.

Till then… Buon viaggio

Are  you travelling to Italy and are interested in my assistance, or would like to comment on my post?  Just drop a line below or contact me privately at info@italiabound.com.